Thursday, June 26, 2008

So Gates Isn't Merely A Sadist

But also a masochist. Apparently he's well aware of what a hell Microsoft products are, but was never able to do anything about it. Go here to read an amazing e-mail by him detailing the rigamarole that he went through in trying to download and install a simple Microsoft application. At least he knows what the customer experience is like. It's quite a read.

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